Amman, Jordan
“The journey of developing our idea, “Amman is Listening,” has been incredible. [It] embodies a genuine partnership between the city and its residents through evidence and technology.” - Dr. Yousef Al-Shawarbeh, Mayor of Amman
Improving emergency response
Winner of the 2021 Global Mayors Challenge, Amman developed the "Amman Is Listening" platform to facilitate better understanding of resident needs through direct citizen feedback and community collaboration with local government. The platform, complete with detailed maps of city services and announcements for upcoming infrastructural and municipal projects, enables two-way communication between residents and the Greater Amman Municipality to improve civic participation and community awareness of local government initiatives.
Photo: Farah AlQawasmeh
One of the ways Amman created its “reachability maps” was by partnering with architecture students who sketched the city.
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