Overcoming the false dichotomy of urban innovation

Fifteen years into the public innovation movement, one question still comes up repeatedly in city halls whose leaders are eager to solve the most difficult problems: Should cities invest in a dedicated innovation team, or should they focus on building innovation capabilities across the wider civil service? Here, Francisca Rojas of the Bloomberg Center for Public Innovation rejects that choice, arguing instead that the way forward is to embrace a two-pronged approach: Build new innovation capacity that helps civil servants alter legacy systems from within, while also ensuring the efforts of innovation teams, when cities have them, swim deeper into the system of city hall.