Taking transparency to the next level in cities

As confidence in public institutions continues to be challenged, local leaders realize that the old ways of "being open" aren't enough. That's why a growing number of cities are pushing the boundaries of transparency. In Syracuse, N.Y., that means reimagining service-delivery communications. In Portland, Ore., it means raising the bar for open procurement. And in Boston, it means making the mayor's one-on-one meetings accessible in public spaces. 

These efforts underscore a key lesson: Innovation is essential to advancing transparency and deepening public trust.

Transparency
Mayor Michelle Wu is bringing city operations out into the open in Boston, while local leaders are spotlighting service delivery in Syracuse, N.Y. Photo by Mike Mejia, courtesy of City of Boston/Photo courtesy of City of Syracuse/iStock