How storytelling brought this city together
When a crisis strikes a community, it's often immediately clear to residents and local leaders alike that they need to come together to take action. But sometimes, challenges further out on the horizon call for a decisive response without offering the same clarity. That's why Boise, Idaho, has used storytelling to generate a sense of shared purpose and urgency around a complicated project that can feel removed from residents' day-to-day lives: creating water-renewal capacity.
Resources for City Innovators
A closer look at time helps cities keep pace with residents’ evolving needs
City leaders have always worked to save residents time and effort. But now, time use is emerging as a unifying guidepost across sectors, fostering cross-collaboration and providing a focused way to assess how policies impact residents' daily lives.