This early-education approach has cities everywhere talking
Ten years after Providence, R.I., won the first Bloomberg Philanthropies Mayors Challenge with a new approach at early-childhood learning, today more than 100 communities have adopted the idea—engaging more than 60,000 children, parents, and teachers. Here's how one of those communities, Birmingham, Ala., is building on Providence's pioneering work and placing a big bet on its own groundbreaking enterprise, Birmingham Talks.
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New research finds ‘formality effect’ in local government letters
Think casual correspondence always drives better response rates from residents? Think again. New research shows that when it comes to encouraging residents to take a desired action, formal letters are more effective than those that use bright colors and relaxed language. Here's what that means for city leaders.