How innovation unlocks more responsive, digital-enabled services
Cities often grab attention for the acquisition, development, or implementation of new digital technologies. But real innovation is never just about the technology itself. From taking a problem-oriented approach that unifies local actors to developing new ways of staying in step with residents' latest concerns to tapping public/private partnerships for a rapid rollout, cities are using innovation to put themselves in position to deploy digital tools where they can have the greatest impact.
Here's how they're getting it done—and what it means for the people they serve.
Resources for City Innovators
These cities are daring every civil servant to be an innovator
Cities everywhere have already proven that when they invest in innovation, they deliver game-changing solutions that improve residents' lives and strengthen their communities. Now, as they look to deepen and fortify these efforts so they can take on ever more complex challenges, a critical next step will be to provide opportunities for more and more city employees to contribute their ideas, energy, and talent to the innovation process.
