Critical tools for crisis comms
For the people who run city hall communications shops, the COVID-19 crisis means managing head-spinning announcements and never-ending news cycles, all, in many cases, while working from home.
To support city communications directors and leads through this challenging time, Bloomberg Philanthropies created the COVID-19 Communications Module, which offers insights and recommendations about how to staff and organize comms teams in a crisis, along with a set of tools and templates they can customize for day-to-day tasks like fielding the surge of media inquiries or shooting video for social media.