When innovation is everyone’s job

City leaders responded to the pandemic by innovating like never before. To keep up the momentum, they'll need to keep expanding the number of city employees who see themselves as innovators. Here are five strategies they can use to do just that.

The right way to cut a budget

You don’t have to like austerity to embrace it. The key is to involve residents in the process.

10 of the top moments from CityLab 2021

Memorable conversations and inspirations from the first virtual and most global CityLab convening ever. 

How better digital services can build trust in local government

Cities across the U.S. and around the world are finding that the tools of digital transformation—specifically, getting frequent feedback from users—helps put residents at the center of their efforts to improve services. 

How networks between cities can foster faster and better innovation

Cities are learning from each other in their responses to COVID-19.

6 lessons cities can learn from New Jersey’s cutting-edge innovation team

Beth Simone Noveck shares experiences driving new ways of working in state government and what city leaders can take from them.

Crisis leadership lessons for mayors

Hundreds of mayors and municipal leaders from across the United States and around the world have been meeting with experts from Harvard and Johns Hopkins universities for guidance as they manage their cities’ responses to the global COVID-19 pandemic.

Data Storytelling - Maximizing One Pager Reports to Tell Your Story

A crucial part of every successful performance management program is communicating the outcomes.

Innovation Defined: How Much Does Open Data Cost?

Open Data is an exciting and important endeavor, but how much is it going to cost your city?

Case Studies: Examples of Excellence in Data and Evidence

What does excellence look like in data and evidence? These case studies from the Centers of Civic Impact at Johns Hopkins University highlight great examples from real projects across a variety of types of work.